Newsletters

April 2010

The value of marketing your training programs

Most organizations invest in training, recognizing that when employees buy in to the company’s vision and have the knowledge, skills, and abilities to improve their job, the entire organization succeeds. Not all organizations invest in marketing their...

March 2010

In today’s economy, many sales forces are asked to perform at higher levels with fewer resources and more pressure than ever. Sales forces need a strong support system, including training to equip them with knowledge and to ensure they stay focused on common organizational sales and operational goals. The challenge...

February 2010

Many changes to our American healthcare system are uncertain, but one change we can count on is a new medical coding system that drives healthcare payment and reimbursement. According to a mandate by U.S. Congress, the new system of International Classification of Diseases (ICD-10) will replace the current ICD-9 used by...

January 2010

Every organization has strategies for attracting, retaining and developing employees. However, many have not defined a process for how they will attract, retain, and develop employees. Managing an organization’s talent should begin with defining competencies. For the purposes of this article, a competency is defined as...

December 2009

Might the world’s strongest brand very well be on its way to houses all over the world next week?

Because whether you believe or not, you will surely agree that Santa Claus is the envy of brand managers everywhere.

His brand strikes strong emotional connections with people all around the globe. He...

November 2009

At the core of any successful marketing strategy is the ability to create a sustainable and profitable competitive advantage in the customer’s mind. Many strategic marketers would agree that the most value is created when the organization is able to provide both lower costs and superior benefits to the consumer. Keeping...

November 2009

Organizations with effective brands actively connect their customers with those aspects of the brand that customers perceive bring them the most value.

Those aspects that customers value most about a brand often go beyond functional attributes of a product or service to a higher level that resonates with the...

September 2009

With $19 billion in American Recovery & Reinvestment Act federal stimulus funds dedicated to converting the U.S. healthcare system from paper to digital in the next decade, Electronic Health Records (EHR) is a headline topic in healthcare today. EHR is expected to streamline patient care, reduce medical errors, and...

September 2009

Social networking tools aren’t just for social uses anymore. Social networking media have become effective in organizational communication, too, as people use social media as a supplement to training, to dialogue with cohorts and consumers, or demonstrate thought leadership. 

Social Networking in Training...

August 2009

Strategic planning sessions are common in most organizations, and valuable to bring together the sharpest minds to chart the course for your future. But what if you could establish a way to capitalize on your team members’ best thinking more frequently than your annual planning sessions? A strategic-thinking boot camp...